Concierge & Customer Service Officers

MSS Security’s concierge, front-of-house and customer service staff are immaculately presented and provide a friendly and welcoming environment.

Understanding the role and identifying the right type of person for this is paramount when recruiting, after all these employees will be brand ambassadors of our clients. To ensure this, our dedicated HR team often source candidates from outside of the security industry with customer service or hospitality experience, and then provide them with the necessary security training.


In the spirit of reconciliation, MSS Security acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.