Concierge & Customer Service Officers

MSS Security’s concierge, front-of-house and customer service staff are immaculately presented and provide a friendly and welcoming environment.

Understanding the role and identifying the right type of person for this is paramount when recruiting, after all these employees will be brand ambassadors of our clients. To ensure this, our dedicated HR team often source candidates from outside of the security industry with customer service or hospitality experience, and then provide them with the necessary security training.


MSS Security acknowledges Australian Aboriginal and Torres Strait Islander peoples as the Traditional Owners of the lands and waters where we operate our business. We pay our respects to ancestors and Elders past, present and future.