Industry Recognition

Industry awards are more than just a cause for celebration at MSS Security, they are a form of benchmarking. Awards are proof for the company and our clients that we are continuously improving, and supplying superior security officers and quality service.

Employer of Choice

MSS Security was selected as a 2019 Employer of Choice for the second time, in the Australian Business Awards (ABA). The ABA Employer of Choice award celebrates workplaces that maximise the full potential of their employees. The initiatives that MSS Security showcased as part of its 2019 nomination included:

  • award winning education, training and development programs
  • employee recognition through our Rewards and Recognition Program
  • employee benefits, including an emphasis on health and wellbeing
  • community support through the Workplace Giving Program
  • commitment to boosting gender diversity and Indigenous employment

Each year the ABA recognises business and product innovation. Corporate, government and non-government organisations are honoured for implementing well-managed, industry-leading initiatives, and for the research and development of high-performing products and service.

Outstanding Security Performance Awards

MSS Security’s Major Events team in Victoria won the Outstanding Security Partnership category of the 3rd annual Outstanding Security Performance Awards (OSPA) in 2017.
The OSPAs are an international initiative, which makes Major Events’ achievement all the more noteworthy.

In 2016, the MSS Security Training Academy was a finalist in the Outstanding Security Training Initiative category of the 2nd annual OSPAs.

2018 Employer of Choice

MSS Security was delighted to be named a ‘2018 Employer of Choice’ by HRD magazine.

We were selected as a Top Performing Company in the Access to Technology category.

What made this win particularly satisfying was that it was based on employee feedback, which agreed that MSS Security equipped them with the technology and resources they need to work effectively.

Innovative HR Teams List

In 2018 MSS Security’s People & Culture (P&C) team was named an Innovative HR Team by HRD magazine for the second time.

The new MSS Security Recognition and Reward program, a key pillar of the 2020 People and Culture Plan, was the initiative that won P&C a place on the 2018 list, which shines a spotlight on the organisations leading the way in innovating and setting new benchmarks for the Australian human resources industry.

The judges noted: “Reward and recognition is a central part of MSS Security’s 2020 P&C plan and is critical to the company reaching its attraction and engagement goals and performance and L&D targets. The recent introduction of a dedicated R&R page on the relaunched MSS Security website allows anyone who has had a positive experience with an MSS Security employee to nominate that person online.”

The P&C team was also one of only 30 to make HR Directors (HRD) magazine’s inaugural list of Innovative HR Teams in March 2016.

What set the P&C team apart from others was that it “likes to challenge the status quo, stir the pot and make managers a little uncomfortable, and ask ‘why'” said HRD.

Unlike many human resources professionals, the P&C team must also measure its performance and successes against a set of KPIs related to the MSS Security financial success.

As a result, “the company recognises that every decision made by HR will impact on the business this quarter, this financial year, and so on” said HRD. “In HRD’s book, that equates to an innovative view of HR and its potential.”

Australian Security Industry Awards for Excellence

The Australian Security Industry Awards for Excellence is an annual competition organised by ASIAL (Australian Security Industry Association Limited) to recognise and celebrate significant achievements by companies and personnel in the security industry. MSS Security is pleased to have been recognised several times:

2017: Runner-up Indigenous Employment

2015: Winner Gender Diversity and Indigenous Employment

2014: Winner Training, in recognition of:

  • our Learning Management System
  • our delivery of Maybo® training – the physical intervention programme that helps security officers better manage the safety of people at events, venues and hospital environments
  • the implementation of our Service  Delivery and Skills Enhancement Programme

2015 Australian Business Awards

MSS Security won the ABA 100 Human Resource Management 2015 category of the Australian Business Awards.

In particular, the award recognised MSS Security’s e-Learning system for its ease of use across a variety of aptitude levels and English speaking proficiency. It provides staff with a range of different courses that they can complete online, and creates a range of different opportunities to upskill.

2014 Australian HR Awards

In 2014, MSS Security was a finalist in the Best Use of Technology category of the Australian HR Awards, in recognition of the implementation, roll-out and ongoing successful use of our Learning Management System (LMS).

The Australian HR Awards are an annual event recognising and celebrating the significant achievments by Human Resource professionals across Australia in a range of categories and is open to all business sizes and industries.

WOW! Service Award

The WOW! Awards are a UK-based program that recognises outstanding customer service based purely on customer nominations, from both businesses and the general public.

MSS Security’s team at Freshwater Place Commercial in Melbourne was honoured a WOW! Outstanding Customer Service Award in February 2016, along with individual honours for two staff.

In June 2015 MSS Security’s team at the Commonwealth Bank Australia (CBA) site in Darling Harbour, NSW, also received a WOW! Award for outstanding customer service.

In 2014, six MSS Security employees at Freshwater Place and Docklands Victoria received individual WOW! Awards.

MSS Security is involved in the WOW! Awards program through its contract with Jones Lang LeSalle.

Safety Excellence Award

MSS Security received a safety excellence award in 2015 from ExxonMobil for our “Achievement and Commitment to Safety Excellence”. This is the 8th such annual award from ExxonMobil since 2002.


In the spirit of reconciliation, MSS Security acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.