MSS Security furthered its long-standing commitment to Indigenous employment in 2015 by signing the Australian Government’s Employment Parity Initiative (EPI).

Under the agreement, MSS Security has committed to increasing its Indigenous employment rate from its current 2.3% to 6.5% by June 2019 – more than double the Australian Government’s 3% parity target. To further our commitment, we have recently revised our internal objective to a 7.5% Indigenous employment participation rate by 2020.

In order to continue to work towards this target and increase outcomes, MSS Security has partnered with the following organisations:

Habitat Security

MSS Security has become a partner in Habitat Security, an Indigenous-owned business based in ACT that provides security guarding and associated services to federal government clients. As well as assisting Indigenous communities, it has been created in response to the Australian Government’s drive to open up opportunities for Indigenous-owned businesses as part of its Indigenous Procurement Policy. Habitat Security provides additional support to Indigenous communities by procuring goods and services from other Indigenous enterprises, for example, printing and stationery services, uniform suppliers and IT equipment; this benefits those enterprises and their broader communities.

Ngare Employment Solutions

MSS Security’s award-winning Indigenous employment program drives the company’s commitment to improve employment opportunities and retention rates for Indigenous candidates. At its core is a partnership with Ngare Employment Solutions, an Indigenous-owned business with a focus on providing sustainable outcomes for Indigenous people by creating employment and training opportunities. Ngare has genuine links to Indigenous communities and the people who live in them as well as extensive experience in dealing with the issues that both their clients and candidates face.

MAX Employment

MSS Security began a new national recruitment partner relationship with MAX Employment in November 2018 to further bolster capacity and capability to secure employment for more Indigenous Australians. MAX Employment follows an ‘employer-led, market-driven’ approach seeking to understand and meet the needs and aspirations of MSS Security – our commitment to employing and retaining indigenous Australians. MSS Security is confident in the partnership with the development of the MAX Solutions Reconciliation Action Plan, demonstrating its commitment in securing Indigenous employment.

Indigenous Employment Partners

MSS Security has engaged Indigenous Employment Partners to create Cultural Awareness Training. The training course provides better understanding of the requirements to support and meet the needs of our Indigenous employees. The course includes hands-on activities providing appreciation and awareness of the influence of culture on our Indigenous employees. The course also covers topics including:

  • Historical perspectives on Indigenous Australia
  • What is culture and how does it impact our working lives
  • The influence of grief, loss and trauma on Indigenous employees
  • Historical impact of culture and dislocation on attitudes to employment
  • Current best practice in cultural security for Indigenous employees
  • Supporting your Indigenous staff.

Indigenous Employment Partners’ mission is to provide culturally appropriate employment, recruitment and training services for Indigenous people and has been doing so for nearly 50 years. These services to aboriginal communities positively impact the person gaining employment, their families and the wider community.

Entry-level Indigenous employees at MSS Security receive independent mentor support that allows them to:

  • gain an understanding of workplace culture and company requirements
  • balance family/community and work commitments
  • gain the confidence and skills to effectively communicate with work peers and supervisors
  • address concerns that may arise, either within the workplace or their lives, that could impact the long-term sustainability of their employment.

Within our workplaces, MSS Security further promotes opportunities for Indigenous employees by:

  • providing cross-cultural training for all employees
  • identifying recruitment champions to drive the Indigenous employment program
  • promoting flexible work practices and leave provisions to help Indigenous employees meet cultural and family responsibilities, within operational requirements
  • developing ‘Welcome to Country’ guidelines that recognise Indigenous culture and custodianship of country
  • encouraging all employees to participate in events that celebrate Indigenous culture.

MSS Security’s commitment to Indigenous recruitment is mutually beneficial. As well as creating opportunities for Indigenous Australians, MSS Security has experienced these benefits:

  • Diversity – our workforce better reflects the communities that MSS Security services, particularly in rural and remote areas
  • Expertise – where cultural sensitivities may affect our ability to expertly manage a variety of situations, we can draw on the cultural knowledge of our Indigenous employees
  • Business Growth – our Indigenous recruitment programs have helped us retain and expand client contacts
  • Government Assistance – Australian Government-sponsored schemes help MSS Security to better design on-site cultural awareness training, provide support to our Indigenous employees and give back to communities.

Identifying Indigenous employees

MSS Security recognises that to advance the participation of Indigenous employees we need to more accurately understand the makeup of the workforce. Therefore, we collect data during the on-boarding stages of employment and throughout the working relationship to gather feedback about the experiences of Indigenous employees, and use this data to tailor and design processes that enhance their employment experience and our relationship.



In the spirit of reconciliation, MSS Security acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.