Our Reconciliation Journey

MSS is committed to Aboriginal and Torres Strait Islander engagement through actions, reinforced by the MSS Security values – Integrity, Teamwork, Attitude, Performance and Passion outlined in our Reflect RAP. We are dedicated to making a positive and lasting impact on the Aboriginal and Torres Strait Islander people and families we employ, our various partnerships and contracts, and the wider Aboriginal and Torres Strait Islander and non-Indigenous communities with which we engage.

We are proud to be continuing our reconciliation journey and are currently developing of our first Innovate RAP. Through our Innovate RAP we will build on the positive outcomes already achieved as part of our Reflect RAP, with a continued focus on building and strengthening relationships with Aboriginal and Torres Strait Islander people, engaging employees and stakeholders in reconciliation and engaging with the community for the betterment of Aboriginal and Torres Strait Islander peoples.

Take a look at our Reconciliation Action Plan here to see our commitments to indigenous betterment. MSS Security has also partnered with the following organisations:

Habitat Security

Habitat Security is a majority-owned Indigenous business that specialises in the provision of security guarding and ancillary services. The aim of Habitat Security is to provide sustainable employment opportunities and career pathways for Indigenous Australians and to provide business opportunities for other Indigenous companies by utilising and promoting their services and expertise. The company was incorporated on 5th February 2016 and launched at Parliament House Canberra by the then Minister for Indigenous Affairs, Nigel Scullion, on the 22nd of February 2016.It was formed as a result of a partnership between Dmac Workforce Consultancy and MSS Security.

Habitat Security is a proud member of the Supply Nation. Supply Nations certifies Indigenous business suppliers that are majority indigenous owned, managed and controlled and connects Australian organisations with these successful, certified Indigenous business suppliers. See certificate here.

Indigenous Employment Partners

MSS Security has engaged Indigenous Employment Partners to create Cultural Awareness Training. The training course provides better understanding of the requirements to support and meet the needs of our Indigenous employees. The course includes hands-on activities providing appreciation and awareness of the influence of culture on our Indigenous employees. The course also covers topics including:

  • Historical perspectives on Indigenous Australia
  • What is culture and how does it impact our working lives
  • The influence of grief, loss and trauma on Indigenous employees
  • Historical impact of culture and dislocation on attitudes to employment
  • Current best practice in cultural security for Indigenous employees
  • Supporting your Indigenous staff.

Indigenous Employment Partners’ mission is to provide culturally appropriate employment, recruitment and training services for Indigenous people and has been doing so for nearly 50 years. These services to aboriginal communities positively impact the person gaining employment, their families and the wider community.

Entry-level Indigenous employees at MSS Security receive independent mentor support that allows them to:

  • Gain an understanding of workplace culture and company requirements
  • Balance family/community and work commitments
  • Gain the confidence and skills to effectively communicate with work peers and supervisors
  • Address concerns that may arise, either within the workplace or their lives, that could impact the long-term sustainability of their employment.

Within our workplaces, MSS Security further promotes opportunities for Indigenous employees by:

  • Providing cross-cultural training for all employees
  • Identifying recruitment champions to drive the Indigenous employment program
  • Promoting flexible work practices and leave provisions to help Indigenous employees meet cultural and family responsibilities, within operational requirements
  • Developing ‘Welcome to Country’ guidelines that recognise Indigenous culture and custodianship of country
  • Encouraging all employees to participate in events that celebrate Indigenous culture.

MSS Security’s commitment to Indigenous recruitment is mutually beneficial. As well as creating opportunities for Indigenous Australians, MSS Security has experienced these benefits:

  • Diversity – our workforce better reflects the communities that MSS Security services, particularly in rural and remote areas
  • Expertise – where cultural sensitivities may affect our ability to expertly manage a variety of situations, we can draw on the cultural knowledge of our Indigenous employees
  • Business Growth – our Indigenous recruitment programs have helped us retain and expand client contacts
  • Government Assistance – Australian Government-sponsored schemes help MSS Security to better design on-site cultural awareness training, provide support to our Indigenous employees and give back to communities.

Ngare Employment Solutions

MSS Security’s award-winning Indigenous employment program drives the company’s commitment to improve employment opportunities and retention rates for Indigenous candidates. At its core is a partnership with Ngare Employment Solutions, an Indigenous-owned business with a focus on providing sustainable outcomes for Indigenous people by creating employment and training opportunities. Ngare has genuine links to Indigenous communities and the people who live in them as well as extensive experience in dealing with the issues that both their clients and candidates face.

Identifying Indigenous employees

MSS Security recognises that to advance the participation of Indigenous employees we need to more accurately understand the makeup of the workforce. Therefore, we collect data during the on-boarding stages of employment and throughout the working relationship to gather feedback about the experiences of Indigenous employees, and use this data to tailor and design processes that enhance their employment experience and our relationship.