Our people are MSS Security’s most valuable asset and they determine the success of our business and, in turn, our clients.

The People and Culture (P&C) team’s purpose is “To cultivate a high-performing organisational culture with proactive programs designed to the need of the business and its clients”. This achieved through the work of passionate and dedicated teams in the disciplines of human resources, industrial relations, training and development, recruitment and Corporate Social Responsibility.

People & Culture

Our award-winning P&C team is responsible for attracting and retaining talent through offering challenging and rewarding careers, great employee benefits and opportunities for personal development and progression within MSS Security.

The People and Culture Team uses a defined and standardised process when selecting new recruits which is underpinned by State and Federal anti-discrimination legislation, so as to provide all candidates with equal employment opportunity. We are committed to ensuring recruitment and selection practices are open, competitive, and based on merit.

Once a candidate has joined MSS Security, the People and Culture team provides opportunities for training and career pathways. Driving these opportunities is the accredited Registered Training Organisation (RTO), the MSS Security Training Academy. Its training programs provide a variety of industries, customer service and client specific programs for employees, both compulsory and elective, which enable employees to develop and consolidate their skills and job prospects.

The People & Culture team drives many initiatives to support and foster the MSS Security team, including:

  • Facilitating and driving a high-performance culture
  • Building the diversity of the company, with a focus on employment opportunities for women and Indigenous peoples
  • Learning and development opportunities
  • Establishing meaningful employee programs
  • Career progression
  • Promoting and improving the safety, health and wellbeing of our workforce
  • Facilitation of employee benefits, reward and recognition and start, stay succeed programs
  • Providing an Employee Assistance Program (confidential short-term counselling and support)

As part of its commitment to providing a positive work environment, the People & Culture team also gathers feedback from MSS’s workforce and conducts company-wide surveys to capture input from all staffing levels that will assist the company with future planning of people strategies. MSS is proud to report that through our ongoing surveys of employees, our employees are engaged and highly satisfied in what they do.

A measure of the success of P&C’s initiatives are the many industry accolades it has received, proving that it provides first-rate support to MSS Security and our workforce:


MSS awards