People & Culture

Our people are MSS Security’s most valuable asset and they determine the success of our business and, in turn, our clients.

The People and Culture (P&C) team’s purpose is “To cultivate a high-performing organisational culture with proactive programs designed to the need of the business and its clients”. This achieved through the work of passionate and dedicated teams in the disciplines of health, safety and wellbeing, human resources, industrial relations, training and development and recruitment.

Our award-winning P&C team is a charged with recruiting the best candidates and retaining employees by offering them challenging and rewarding careers, including opportunities for personal development and progression within MSS Security.

P&C uses a defined and standardised process when selecting new recruits that is underpinned by State and Federal anti-discrimination legislation, so as to provide all candidates with equal employment opportunity. It is committed to ensuring recruitment and selection practices are open, competitive and based on merit.

Once a candidate has joined MSS Security, P&C supplies training and career pathways. Driving these opportunities is the accredited Registered Training Organisation (RTO), the MSS Security Training Academy. Its training programs provide a variety of industry, customer service and client specific programs for employees, both compulsory and elective, that enable individual to develop and consolidate their skills and job prospects.

P&C drives many initiatives to support and foster the MSS Security team, including:

  • facilitating and driving a high-performance culture
  • building the diversity of the company, with a focus on employment opportunities for women and Indigenous peoples
  • learning and development opportunities
  • career progression
  • promoting and improving the safety, health and wellbeing of our workforce
  • establishing a meaningful employee benefit, reward and recognition program
  • providing an Employee Assistance Program (confidential short-term counselling and support)

As part of its commitment to providing a positive work environment, P&C is also gathers feedback from MSS Security’s workforce, and conducts company-wide surveys to capture input from all staffing levels that will assist the company with future planning of people strategies. MSS Security is proud to report the 2017 survey found that we not only do we continue to have an engaged workforce across the organisation, but that our staff are highly satisfied in what they do.

A measure of the success of P&C’s initiatives are the many industry accolades it has received, proving that it provides first-rate support to MSS Security and our workforce:



In the spirit of reconciliation, MSS Security acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.