Through our existing business, MSS Strategic Medical and Rescue (SMR) business and our recent acquisition of Safety Direct Solutions (SDS), MSS Medical & Emergency Services offers our clients unmatched capability and reach in specialist paramedical, emergency response and rescue services right across Australia and New Zealand.

MSS Strategic Medical & Rescue

MSS Strategic Medical and Rescue directly employs over 200 specialised, multidisciplinary clinical and fire rescue personnel, specialising in mining, energy and natural resource companies across Australia.

MSS Strategic Medical and Rescue also supplies specialised Clinical Emergency Response Advisory, Clinical Governance and Medical Consultation Services for our various site based Clinical and Emergency Response and Rescue personnel.

MSS Strategic Medical and Rescue also operates a specialist, dedicated training facility in Brisbane (QLD), delivering Certificate III Mines and Emergency Response training at the MSS Training Academy (RTO #110044), as well as a number of supporting occupational units of competency at this facility, as well as deliverable on site.

To further enhance its national operations, this specialist division has opened a regional office in Moranbah, central Queensland, offering local support to its residential and FIFO/DIDO employees and mining clients in QLD mining regions.

MSS Clinical Services

Clinical Services

Registered Paramedics, Flight Intensive Care Paramedics, Registered Nurses, Primary Care Nurses, Health and Injury Management Advisors.

MSS Emergency Response Services

Emergency Response Services

Emergency Response Officers, including specialist ESO Team Leaders and Aviation/ Maritime Rescue Firefighters, technical experts in management and advisory services for Emergency Management and Mass Casualty Management.

MSS Emergency Response Vehicles-Equipment

Emergency Response Vehicles & Equipment

Supply, maintenance and logistics of all specialised vehicle, equipment, and transportable medical clinics.

Security Emergency Officers

Security Emergency Officers

Ensuring integrity, compliance, and safety to the mine site with the ability to provide backup resources for site First Aid Responders and Emergency Response/ Management Teams.

MSS Rescue Training Services

Rescue Training Services

Training for clinical and rescue personnel including Certificate III in Mines Emergency Response and Rescue courses and competencies through our in-house Registered Training Organisation. These courses can be delivered both on-site and at our dedicated training facility at Murarrie Brisbane.

Consultancy Services

Clinical advisory, medical telehealth and poisons permits, rescue and training consultancy, occupational health and employee well-being (health promotion, fitness for work including health related and physical function testing, employee wellbeing consultancy), on clinical governance/ risk mitigation consultancy for project start up and ongoing support.

MSS Industry evidence based practice

Industry Evidence-based Practice

For all aspects of emergency health, rescue, response, and training services.

Safety Direct Solutions


Acquired in 2022 by our parent, SIS India, Safety Direct Solutions (SDS) is a leading provider of industrial safety, fire, rescue and medical training and emergency services personnel. SDS complements MSS Strategic Medical and Rescue, with both businesses covering an even wider variety of services across mining, resources, critical defence maintenance and specialist rescue and medical training. SDS has a client base made up of industry-leading and blue-chip clients serviced by a work force of over 250 specialist medical and emergency services staff, in turn supported via offices in Perth, Darwin, Cairns and Sydney.

At Our Core

The SDS stag, represented in our logo, symbolises wisdom, strength, leadership, integrity, and protection. SDS sets the benchmark in Australia for excellence in safety training and emergency management. Our people have extensive industry experience, and we train them to an even higher standard, where our clients can depend on them to respond to and effectively manage any emergency situation.

MSS Safety Direct Solutions Our Vision

OUR Vision

Bringing People Home Safely.

MSS Safety Direct Solutions Our Misson

Our Mission

We take the lead on critical risk activities for our clients so they can focus on their core business.

MSS Safety Direct Solutions Our Values

Our Values

  • Our People are key to our success
  • Providing a quality service and focus on our customer’s experience
  • We focus on solutions not problems and embrace simplicity over complexity
  • Embracing ownership and achieving excellence in everything we do

Learn more about SDS, click here.