Health Security

Sensitivity and compassion are essential qualities for security officers in the healthcare environment.

To ensure the safety of patients, staff and visitors, MSS Security’s officers are trained in customer service, mental health awareness and cultural diversity before they begin work on-site.

Our officers approach challenging situations equipped with the skills to ensure safe outcomes for everyone involved.  These include:

  • identifying aggressive body language
  • dealing with unpredictable behaviour
  • open and inclusive communication
  • de-escalation techniques


  • general security
  • patient minding
  • concierge services
  • code responses
  • customer service
  • asset protection
  • access control


In the spirit of reconciliation, MSS Security acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.